EPAHUB :: EPA - Customer Service Practitioner

Assignment Detail

EPA - Customer Service Practitioner

Company : NOCN
Location : North,Midland,South
Location Postal Code : S1 2BJ
End Date : 08/10/2019


The role of our End Point Assessors is to assess an apprentice’s competence and knowledge against the industry specific standards. Support NOCN provides training sessions for all of End Point Assessors through a variety of training methods such as webinars, briefings and updates which will ensure that you are kept up to date with qualification requirements and quality assurance procedures. Role requirements To be considered, you must have: • A thorough knowledge of your occupational area • Recent experience of your chosen occupational route which demonstrates industry competence • An assessor qualification (Level 3 Award in Assessing Competence in the Work Environment, Level 3 Certificate in Assessing Vocational Achievement, A1 or D32/D33) Additional requirements You will have excellent communication, organisation and planning skills in addition to good IT skills and be competent working with online reports. Ongoing maintenance of your own Continuing Professional Development (CPD) will be required so that NOCN is confident that your competency is up to date, in line with qualification requirements.
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Sectors & Standards

*Assistant buyer / assistant merchandiser
*Bid and proposal co-ordinator
*Business administrator
*Business to business sales professional (degree)
*Buying and merchandising assistant
*Community Energy Specialist
*Customer service practitioner
*Customer service specialist
*Employability practitioner
*Funeral team member
*HR Support
*IT technical salesperson
*Junior estate agent
*Leisure duty manager
*Library, information & archive services assistant
*Policy Officer
*Public sector compliance / investigator officer
*Public service operational delivery officer
*Regulatory Compliance Officer
*Retail leadership degree apprenticeship
*Retail manager
*Retail team leader
*Revenues and welfare benefits practitioner
*Sales executive
*Trade supplier
*Travel consultant